Evolving role of real estate brokers as consultants and advisors

Dec 15 2018

Online property listing portals have changed the way buyers perceive real estate brokers, agents and consultants. In the current scenario, broker or an agent is generally perceived as someone who is merely introducing both the parties to earn a brokerage. With this perspective in mind, the question of whether brokers are still relevant pops up when buyers are searching for the properties for self- use or investment.

With rapidly advancing technology and media awareness, various platforms are available for buyers as well as sellers to meet directly and conclude transactions. This is also becoming true for sales by developers who are pushing to reach prospective buyers directly. Though this is true to some extent, it has to be clearly understood that the real estate brokers are also changing and becoming value added service providers instead of merely a transaction introducer. On the contrary, the role of consultant has become more relevant because:

  1. Transaction size has become big
  2. Multiple choices are available.
  3. Lack of transparency is still adding to confusion
  4. Legal formalities are increasing
  5. Tax laws are becoming more complex etc.

New age real estate consultant is more than a broker and can be called an Advisor and Consultant who is providing large number of value added services.

As Authorized Channel Partners 

In the case of new property purchase (ready for possession, pre-launch or under construction phase), where option of going directly to the builder is available, it is still prudent for the buyer to go through a broker firm which is an authorized channel partner for that builder and also provides one window service for all real estate transactions. The agency will take care of all kind of issues – legal, taxes, financial or otherwise which may not be available under one umbrella if dealing directly with the developer. They will also be able to present other options with proper comparison keeping in mind your unique requirements.

As One-Stop Service Provider 

Property Consultancy and broker firms, who believe in providing value added services to their clients, invest in hiring experienced professionals from different verticals of real estate to be able to operate as one window service provider. For example, their teams have domain experts from financial, legal, taxation and of course realty background. They help search for properties meeting the buyer’s needs and evaluate the properties for due diligence from financial, legal and realty background to save their clients from frauds and dupers. That is something that neither a fancy listing website nor an individual operating as agent or broker can provide.

As Real Estate Investment Consultant and Advisor

Typically investment by any person are done mainly in financial Instruments like (a) FD, MF, Shares, Insurance (b) Gold (iii) Immovable property for self use or investment.

While monitoring of investments in first two options is easy, it is quite difficult to evaluate real estate portfolio for lack of standard yardstick and professional expertise to monitor. New- age consultancy firms with years of in-house financial expertise and realty expertise are able to monitor, evaluate and advice on this front.

How to find a good real consultant?


Real estate brokers who are evolving with time in the digital era are now focused more on building relationship than merely doing the transaction. They are doing so by assuming the role of consultants and advisors instead of merely connecting two parties willing to engage in buy-sell transaction. Established firms now provide value added services to their clients and this becomes more relevant keeping in mind that they may provide all these services at no extra cost.

About Spacio

Spacio Realtors is a real estate broker and advisory firm in Mumbai, India. The firm’s advisory services are ISO 9001:2008 certified and deals in residential and commercial properties in and around Mumbai. Spacio has a  team of experienced professionals, who are highly skilled in the domain of realty and finance.

How to find a Good Real Estate Broker

Dec 15 2018

Would you blindly trust a real estate broker who gets recommended by your friends or relatives?

Property buyers, especially first timers, struggle to find an agent or a consultant not because there is a dearth of such professionals, but because it is difficult to trust anyone with your life’s savings. Irrespective of how youfind a broker, be it through social recommendation or through directory listings, as a buyer you must apply your due diligence to evaluate whether you can trust that professional assistance or not.

So what are the qualities of a real estate broker that you must look for or on what basis can you evaluate them?

Team Composition, background and experience

First of all find out how much experience your real estate broker has in realty domain. If he has a team, then what expertise the core members have. For example, our firm Spacio Realtors have key management team members from realty and finance domain. As a result, we are able to provide value added services to our clients including property investment, tax and legal advice. For every deal that we work on, we are able to assist our clients with tax structure, proactively take care of legalities involved including paperwork, check the financial potential of shortlisted properties, etc.


Check the credibility of the broker or agent who you are dealing with. Some of the ways include looking for any certification (e.g. ISO) awarded to the firm and membership of any reputed real estate association. Also, what are the company’s customers saying? Customer feedback speaks volumes about a product or service provider.

Type of properties the firm deals in

Every real estate agent or broker has an inventory of properties and they also rely on their network’s inventory as well. So if a firm only specializes in providing say buying, selling and renting real estate services for residential properties, then their network will also be effective if you want to sell or buy a house. In that case, searching for commercial space through this firm could be time consuming or perhaps may not yield sufficient options.

Not just a real estate broker, but also an advisor with value added services

Real Estate is much more than just initiating a for sale sign on your property or driving you around to view properties. More than an agent, you need a consultant with their vast experience and market knowledge equipped to provide one window service.

So let’s say if you are an investor, then how about letting your property advisor firm manage your real estate investment portfolio or advice you about the type of place to put your money in- all in addition to the basic buy-sell-rent service. Another example is where NRIs can find a residential or commercial project  in Mumbai through an agency and continue their relationship and let that agency manage the premises pre-lease and post-lease while taking care of statutory compliance like tax  etc.

Related Content: Evolving role of real estate brokers as consultants and advisor


Trustworthiness and capability of the real estate broker firm can can play a very crucial role when you are dealing in property. Instead of blindly trusting someone with your hard earned money, evaluate the firm you plan to hire even if it was recommended by someone known to you.

About Spacio

Spacio Realtors and Advisors Pvt. Ltd. is a real estate broker and advisory firm in Mumbai, India. The firm’s advisory services are ISO 9001:2008 certified and deals in residential and commercial properties in and around Mumbai including but not limited to Navi Mumbai, Thane, Pune, Lonavla, Khandala. Spacio has a  team of experienced professionals, who are highly skilled in the domain of realty and finance.



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